Help topics

Smart Bible apps · Android

A translation or plan will not download

Check connectivity, storage and downloaded content, then report loading errors in Smart Bible for Android.

Smart Bible team · For version 4.x
Button names match the English interface; screenshots show the English interface.

On this page

A catalogue can show material that is not downloaded yet. Open the translation text or plan assignments to check. Save any error message before retrying.

Check connection and storage

  1. Open a familiar webpage to test the connection.
  2. Restore the connection if needed, then return to the app.
  3. Check free storage in Android settings.
  4. Retry the material’s download and wait for completion.

If the catalogue was showing a cached list offline, reopen it after reconnecting.

If a translation will not download

  1. Open the top-right translation selector in Bible.
  2. Choose Other translations and find the language and edition.
  3. Open the translation card and retry the download.
  4. Select the downloaded translation and open a chapter.
Check the language and translation name in the library. Downloaded and available materials share one catalogue.
Check the language and translation name in the library. Downloaded and available materials share one catalogue.

Seeing chapter text is a better check than seeing a catalogue card. If the app reports damaged material and offers another download, follow that message. See download steps.

If a plan will not download

Open Plans → Find plans, find the plan and open its description. Tap Download, wait for assignments, then find it under My plans.

Download starts loading the plan. Save for later only adds it to a saved list.
Download starts loading the plan. Save for later only adds it to a saved list.

If assignments appear but a passage will not open, check the Bible translation. Plans and translations download separately, and the chosen edition may lack a book. Select a downloaded translation containing the passage.

If retrying fails

Do not clear all app data for one material; that affects local entries. Avoid deleting a started plan unnecessarily, because deletion clears its current marks.

Tell support the material name, language, app version, exact error and failing step. Attach an error screenshot if available.

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